Privacy Policy

Introduction

Welcome to Desentupimentos Esgotos Algarve. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

Information We Collect

We collect limited personal data through our website:

• Contact Form Data: includes name, email address, telephone number and any information you provide in your message
• Technical Data: includes IP address, browser type, time zone setting and location via Google Analytics and Hotjar
• Usage Data: information about how you navigate our website collected via Google Analytics and Hotjar

How We Use Your Information

We will only use your personal data when the law allows us to:

• To respond to your enquiries submitted through our contact forms
• To improve our website and services based on usage analytics
• To protect our website from spam and abuse using reCAPTCHA

Tracking Technologies

We use the following tracking technologies:

• Google Analytics: to understand how visitors use our website
• Hotjar: to analyse user behaviour and improve user experience
• reCAPTCHA: to protect our forms from spam and abuse

Data Security

We have implemented appropriate security measures to protect your personal data from unauthorised access or disclosure.

Your Legal Rights

Under UK and EU data protection laws, you have rights regarding your personal data, including:

• Request access to your data
• Request correction of your data
• Request erasure of your data
• Object to processing of your data
• Request restriction of processing
• Request data transfer
• Withdraw consent

Contact Us

If you have any questions about this privacy policy, please contact us at [your contact email].

Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page.